Shipping & Delivery
SHIPPING METHODS AND RATES
Please note: Any dates provided on-site and in other marketing communications are to be used as guidance only. Karseell does not guarantee order delivery dates and is not responsible for carrier processing delays. All Karseell.co.nz orders are subject to processing and handling times; we will do our best to get your order processed as fast as possible and handed off to your chosen carrier.
Our shipping carrier does not deliver on Saturday or Sunday nor do they deliver to Post Office boxes.
please allow 1 to 4 business days for delivery :
Example :
- Within Auckland Zone : Next day delivery (one day)
- Out of Auckland Zone : Two days
- Out of Auckland Zone with Rural delivery : Two and three days
- South Island : Three – four days
Order will delivery to New Zealand (North island and South island) Nationwide only. The order we don’t delivery to out of New Zealand. Please allow 1-4 days for delivery.
*Please allow 1- 4 days for processing on all orders. SHIPPING REGULATION PRODUCTS (APPLIES TO TRAVEL SIZES AS WELL)
If an order contains one of these products, the entire shipment must ship by ground.
SHIPPING CONFIRMATION
Upon check-out, an email will be sent to you with a copy of your order. Once your order has shipped, you will receive an additional email to confirm shipment of your order. The shipping tracking information will be included in that email so that you may check status of the order at your convenience. Should you have any questions about your order status, please contact a KARSEELL Customer Representative at
MULTIPLE SHIP TO ADDRESSES
Currently, Karseell does not support sending to multiple addresses in one order. Please place the items in the basket that you wish to be sent to one location and send order. You may then proceed to send to another address by beginning the order process again.